You use the SIGNATURE CAPTURE menu option on the Cash Register File Update screen to setup a cash register to capture customer signatures as a way to provide electronic proof of delivery. Customer signatures, along with the date and time, can then be printed on sales invoices.
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Technical Tip Signature Capture is an optional Micronet module. This option is only available if your company has purchased this module and you have enabled Signature Capture in company registration (refer to "Edit Company - Registration"). To use Signature Capture, the cash register must be connected to a Topaz signature pad and have the SigSock software installed – see "Setting up Topaz Signature Capture" earlier in this manual. |
To setup a cash register for signature capture:
Refer to "Adding a New Cash Register" or "Updating a Cash Register".
Micronet displays the Signature Capture screen.
If you selected to add or edit a signature capture device, Micronet displays the Add/Edit Signature Capture screen.
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Field |
Value |
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Type |
Select the type of signature pad you are using:
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Port |
Enter the COM port number for the signature pad – see "Setting up a Signature Pad for RDP" for information on finding the COM port number. |
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Name |
Enter a unique name for the device. |
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UserQ |
Select the user defined question which has been setup to store customer signatures. This UDQ must be setup on the POS Header file. |
Micronet displays a blank Signature Capture screen.
If everything is working correctly, your signature should be displayed on the Signature Capture screen.
You must now use the Report Generator to include the UDQ that stores the signature capture image on your invoice or other report format as required – see "Adding Image Fields".
You also need to update the Debtor master file for customers that will use signature capture. You need to set the Signature Capture field on the Debtor File Update screen - Extra tab to either Yes Forced if signature capture is mandatory or Yes Optional if signature capture is not mandatory – see "File - Debtor - Extra".